instacart reviews

I think this company should do a better job in investigating claims instead of terminating employees for false accusations. My grandma gave my mom $300 and they charged her $105 AGAIN. I’ve used Instacart 3 times now and had problems two out of the three.

Non productive environment without reliable assistance from competent employees. Never knew if you were getting what customer intended. Horrible experience! You are self employed when doing this though, so you have to take out taxes and mileage, etc. Get weekly updates, new jobs, and reviews. Also some grape Crystal Lite. good scheduling,fun job, good bonuses, nice people, fun customers,pick your own store. I've been using this service for over a year now. Is Instacart hiring new workers during the COVID-19 outbreak? Delivery is timely. Instacart is everything I thought it would be, both good and bad.

Some orders the pay could be a bit higher for the distance you have to drive. My order kept getting delayed hours and hours until late into the night.

Now I'm wondering exactly how much I have overpaid in the last year with this "fluff" that no one at Instacart seems to know where it goes? We need food on our table so she can live longer and we can eat. Can’t work this job alone. Meh…I could take it or leave it with Instacart. I worked for instacart a good amount of months and once this Covid started it got harder. I asked over 6 times where the extra money went. I don't know where they hire some of these people from. What would you suggest Instacart management do to prevent others from leaving? How many hours do you have to work to get about $300? See business transparency Write a review Write a review Reviews 4,465 Write a review. Women rate the female-friendliness of their workplaces on, Instacart shopper ratings won’t affect access to orders during COVID-19 pandemic. I've lost count of how many times I have had problems with this company (Instacart). they are also still charging her and last night it will be the 6th time. Thanks for the refund. Never again! the most unorganized company. Also, I ordered two loaves of bread and since they only had one of that particular brand he just didn’t bring another one, no substitute or upgrade. You'll get things done much faster! I had a new person this week. Extremely flexible and i was able to work the hours i needed, now instacart is changing that and i do not have the resources for child care. Nena Smith, of Cheyenne, Wyoming, agrees. Very little management and never proactive. Also, nobody to talk to if there is a problem . This is fraud. Similar to any high growth environment, there are constant time crunches with unrealistic expectations. Thanxs. Being timed is ridiculous because the pick up is usually a few hours after you shopped it. She paid $87 and they charged her $105 TWICE and so when she was talking to a agent, the agent was very disrespectful to her and was no help at all. 449 Instacart reviews. I ordered six 67-ounce containers of La Victoria Supreme Salsa, and it was confirmed. Instacart will honor coupons found at the top of that page or in the expanded “Savings” section. I’m never using Insta cart again they will charge you for the express stuff then when I went to order disabled my account when I used my wife’s card . The most common issues with Instacart are around customer service, which is not as good as expected by some customers. It’s okay to do the side. The delivery fee is always $3.99. The management is terrible! That was 3 days ago and I haven’t heard anything. Good job if you like to work on your own hours.

Where did the extra $13.04 go? Way too many orders come in and the orders of soon customers can be outrageous for example 70 lbs of bananas (yes that really happened). this job was the perfect job for a single mom. She chalked it up to low selection related to stockpiling, but added that she’d rather not pay for produce at all if it’s not going to be edible. The mistakes are numerous. Even if you specified a second choice under the “Preferences” section, it’s possible that item will also be out of stock, so be flexible and stay in communication with your Instacart shopper. - All rights reserved.

Been waiting to order again, but looks like I won't be able to take this frustration any longer. In this review, we will take a look at Instacart Shopper as a way to make money: How to get signed up, shopper requirements, and the pros and cons of a grocery shopping side hustle. Going back to pick up. I had to call two times to get my money back. The support is pretty good to help also.

A common fear among people who are new to Instacart is that they may not be able to use coupons, but the service does allow them — as long as they’re not physical coupons. The retailer? Poor customer service, poor training, they keep your money when an item is missing, they don’t upgrade if they are out and don’t to live up to promised communication. Flexibility and chance to make decent money. Instacart emailed me my final receipt after delivery and I was charged $167.41. You have to be quick to get them on the app and quick in shopping. I call on this incident and was given a $5 credit but where is it? If you were to leave Instacart, what would be the reason? This is a good job if you need the flexibility like I do being a single mother and a student. Rate your employer. When 4:30 rolled around, I called and was informed that they would not be delivering today at all. Much appreciated and polite. By the end of 2019 her work commute was much shorter, so she canceled her membership, but just last month, Moore started using Instacart again — though more sporadically, and without a membership — to avoid grocery stores during the coronavirus crisis. This option ensures your order will be filled by the next day at the latest. “Something that is difficult for me to contain is my bad character, and (even) more when they do not know how to choose fruits and vegetables,” she said with a laugh. When contacting support through Twitter, the same response.. sorry can't give you anything, you've already got credit in your account, and thanks for letting us know we messed up, hope you shop with us still!

Ordered tacos stuff, guy checked out, but I received sour cream. But I'm done with them!! It's fun. I also received no compensation for any of this. Pros & Cons of Instacart. Keep this in mind when choosing between the delivery and pickup options, particularly if you’re on a budget that might not allow for grocery delivery. That was an awful experience. Horrible service. Have not been having good experiences here. 220 reviews from Instacart employees about Instacart culture, salaries, benefits, work-life balance, management, job security, and more.

“I think it’s best for me to avoid trips to the store at all costs, so I am not a potential threat to more vulnerable people who have no choice but to go to the store.”. Instacart Reviews 4,465 • Bad . But is Instacart worth it?

Ridiculous. Nice for a side gig. I then called customer support and they couldn’t help cause of some safety bull-crap I wouldn’t use insta cart at all. Customers would call report that the orders were not delivered when in fact you have to submit photos of deliveries and you always had your GPS on so they knew if in fact you were in that area.

The interface with customers rarely works so when they text you, they don't get your responses. Can you bring your child(ren) with you when you go shopping and delivering? Instacart has a consumer rating of 1.28 stars from 1,504 reviews indicating that most consumers are generally dissatisfied with their purchases. The order is needing to be picked up no later than 10:00 am on a Saturday, and the company has not even sent the order to the store!! .I just wish they would give me more days to work. Its fun as a side job not to make it your main stream of Income.other then that i really enjoy working for instacart.they even sent me a health kit .Includes a mask and hand sanitizer due to covid.for free. Normally I am able to get enough "batches" though. I then called Instacart, they put me on hold for 27 mins. there's terrible employee and customer service. He sent me about 7 messages saying he is going to leave them at my door. Don’t waste your time or gas delivering for Instacart they don’t want to pay you correctly for the miles you drive or the shopping you do for the customers, plus they steal your tips. Filter by: Filter by: Mads 1 review. But still, delivery and customer service could be a LOT better. Some orders were heavy orders with no tips and a long distance from store but when your a single parent you strive to keep your family afloat. We are now broke. When it comes to Instacart’s customer service, Moore said anytime she’s had an issue, the customer service number was easy to access and the help center quickly resolved the issue with her order. To make an order, first select “delivery” or “pickup” below the search bar at the top of the home page, and then choose your store. Tell us about yours. I placed an order for pickup as I have a very busy weekend planned, and placed the order a day in advance - like mid day! The only frustrating part is stores that say they have something in the app and then they don't when you get to the store. Otherwise, my receipt would show differently.

The option for ordering from membership only stores like Sam’s Club and Costco is a huge plus and will likely be the only way I order from Instacart in the future. TERRIBLE - wrong items and they don't care, Great service by a great shopper. Way too many employees. I will NEVER use them again. I used Instacart once, and that was one time too many. She’d accidentally signed up for the membership service, but she found it worthwhile and decided to continue until the one-year mark. The jury’s out on whether a membership is worth your money — those interviewed for this story had a wide variety of opinions — but overall the sentiment was that busy people, particularly those with immunocompromised loved ones, should consider the monthly option if they think they’ll use it weekly during this pandemic. As a stay-at-home mother of two who works as a freelance writer on the side, she originally thought of it as a convenient luxury to use when she was home with both kids and also had to deal with weather or illness. I spent the money on alcohol then called support again asking why the credit wasn't applied. Terms of Service UNBELIEVABLE. The app also has a calendar option, so if you aren’t interested in same-day delivery, you can choose any day in the next calendar week.

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