Everything is good. Find The Cheesecake Factory at 8030 Renaissance Pkwy, Durham, NC 27713: Get the latest The Cheesecake Factory menu and prices, along with the restaurant's location, phone number and business hours. She said, "YES!" dakota Dec 4, 2019 Yes, it's a commercialized chain, but it's a fun atmosphere and offers a diverse menu. 5. Are you sure you want to delete this answer? Hope that helps. I asked them why they would do that and their response was, they were on the list first. We have been regulars at Cheesecake factory, but it was our first time at this location. more. This is the version of our website addressed to speakers of English in the United States. Located at The Streets at Southpoint across from the movie theater. Alexandra Alexis Food was yummy, however booth wasn't fully clean. My experience was so bad that I couldn't force myself to invest any extra money in this restaurant to get a signature cheesecake - and I'm a dessert person! Note: your question will be posted publicly on the Questions & Answers page. Kat . We went in to check on the status of our curbside delivery only to find at least 50 people on top of each...other. And, of course, huge slices of delicious cheesecake. 3, Order was missing the top bun on hamburger. Recommend sharing the dinner. Try the Chicken Sambotoas!! I can't imagine how many Mother's Day dinners you ruined Durham location, I hope your management gets it together. I saw dad's with kids, a husband face timing his wife showing her the chaos inside, it was really something to see and did I mention all the people just grabbing at the bags left on the counter. Give that girl a raise , Jill Frisbie The server was attentive and we didn't have to wait long for someone to see us. Overrated and Overpriced BUT heavenly cheesecake. © 2002-2014 TCF Co. LLC. People were walking in and going up to the pile of bags in the bakery area to try and find there food. Very nice and attentive. more, American, Vegetarian Friendly, Vegan Options, Gluten Free Options. 4. AWESOME! 5. Great restaurant. Jun 30, 2019 other. While the food is pretty good and there are plenty of options the real reason to go is for the cheesecake! During COVID, they are talking precautions by wearing masks and practicing social distancing. Hope that helps. There are cars lined up waiting for texts, wall to wall people waiting with no direction and the manager won't come out. I saw dad's with kids, a husband face timing his wife showing her the chaos inside, it was really something to see and did I mention all the people just grabbing at the bags left on the counter. How can you be so unprepared for Mother's Day and then leave one guy out there trying to manage this chaos! Select “General Questions” from the menu and allow...More, I don't even know where to begin. Food was hot, fast and tasty. Can a vegan person get a good meal at this restaurant? I always like to get a few slices of cheesecake any time I’m in town. The Cheesecake Factory Pubs, Italian, Ice Cream & Frozen Yogurt. Thank you. So many good ones that is hard to choose! The Wotan appetizer is also great. The food is good........the Cheesecake excellent and it is a great place to visit that area. Many security and police keeping order. Great food!! My favorite place to be with family! The manager on duty from 5 to 8 pm should be ashamed of himself. Be sure to try our salad 🥗s 🥗. Welcome back and thank you for your kind review. Phone: Giving a Huge shout out to the waiter named, "Jared!" Lovely girl, always smiling, and always made us feel welcome. We're happy to hear you enjoyed the food and service you received during this visit. They had one guy walking around yelling out names and then he said they've stopped texting if orders are ready and had stopped answering the phone. more, American, Vegetarian Friendly, Vegan Options, Gluten Free Options. Mall area did have a multitude of youth. No one was inside directing traffic, letting people know the status of their order or anything, it was complete chaos. We look forward to seeing you again soon to enjoy more of our cheesecake. Didn't have too long of a wait. Employee of the year belongs to Mr. Jon! Enormeous choice of...cheesecakes, eat one in and choice another to take home. Sat outside. The Cheesecake Factory, Durham. Recommend sharing the dinner. We look forward to your next visit to enjoy some of our cheesecake! My wife had the bacon cheeseburger and absolutely loved it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. COVID update: The Cheesecake Factory has updated their hours, takeout & delivery options. I would recommend coming when it's not crowded. Was calm and could choose where to sit. .More, We are very sorry you were not satisfied with the french fries, but pleased you enjoyed the burger. Great apetizer and the burger was good as well. 8030 Renaissance Pkwy Ste 950, Durham, NC 27713-8261. Heated Patio. We didn't have dessert this visit but I have in the past and while their food is just good; their cheesecake is incredible. The Cheesecake Factory is an assortment of foods, from Mexican to Southern to all American. No one was inside directing traffic, letting people know the status of their order or anything, it was complete chaos. I feel cheated, not sure I will go back! I am also disappointed in the salad...that accompanied the meal. They had one guy walking around yelling out names and then he said they've stopped texting if orders are ready and had stopped answering the phone. Jun 3, 2019 Are you kidding me? 5. 5. Our waiter was really funny, personable, and tried his hardest while the restaurant was PACKED. They have a large menu with a lot of variety and options for everyone. Get food delivered. 5, The management team, Hostess, Waiters , and Cooks did a marvelous job with service! Next time, if anything happens to disappoint you, please let our managers know so we can make it right while you are dining with us. The guy in front of us had been there 2 1/2 hours, went and found his cheesecake bags after God knows how many people touched them and had no idea where his actual dinner was and there was no one to ask.
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